Our Support Analysts assist clients with a wide variety of application-level and system-level issues. Our success depends on our ability to consistently go above and beyond for our clients. Exceptional candidates who can demonstrate initiative, technical ability, teamwork, and a commitment to our Core Values can expect abundant opportunities for advancement.
Nexcess is a Southfield, Michigan-based managed hosting company founded in 2000, with wholly-owned data centers located in Dearborn and Southfield, Michigan. Nexcess offers a variety of hosting services ranging from entry-level packages to custom clustered/complex hosting configurations, with an emphasis on mission-critical hosting for high-profile business and eCommerce web sites.
Employee coverage is 95% paid by the company
Health and Wellness
Via our partner Blue Cross and UNUM, Nexcess offers many programs, including: Smoking cessation, Health screenings, fitness clubs, Wellness and Nutrition counseling, and more.
Free coverage for all eligible employees with the option to buy up to higher levels of coverage.
Nexcess provides a weekly catered lunch from many restaurants in the area.
401(k) | Roth IRA
The company will match (dollar for dollar) up to 6% of each paycheck up to the IRS limit in plan contributions for employees with over 90 days of service.
Paid Time Off
Provides approximately 2 weeks vacation in the first year and accrual increase after three years
We are looking for self-driven professionals with solid technical, communication, and critical-thinking skills to join our experienced Systems Operations Team. Qualified candidates will have strong Puppet-based orchestration and continuous integration experience, and possess a passion for ingenuity and teamwork.
The Nexcess engineering team is more than just a group of coders and sysadmins. Our team welcomes the challenge of working directly with company stakeholders to devise solutions to their problems. Our success depends on our ability to consistently go above and beyond for our clients. Exceptional candidates who can demonstrate initiative, knowledge, teamwork, and a commitment to our Core Values can expect abundant opportunities for advancement.
We are looking for talented, self-driven professionals with solid communication and critical thinking skills to join our Support Team at our data center in Southfield, Michigan. Qualified candidates will navigate a Linux system exclusively by CLI and possess a passion for troubleshooting and teamwork.
Linux Support Analysts assist clients with a wide variety of application-level and system-level issues. Our success depends our ability to consistently go above and beyond for our clients. Exceptional candidates who can demonstrate initiative, technical ability, teamwork, and a commitment to our core values can expect abundant opportunities for advancement.
This position will spearhead a renewed initiative of software quality for our internal systems. We create and maintain the systems running our core business; these systems will be your main responsibility. Our systems are primarily web-based, but we also develop and use server-side and various other tools.
Qualified candidates will function as the “gatekeeper of quality,” requiring masterful planning skills, a broad QA background, and a keen sense of how to help our software engineers meet or exceed their high standards of quality.
The Content Strategist will drive the strategy and effectiveness of web-based content initiatives across multiple digital platforms and formats to drive sales, engagement, retention, leads and positive customer behavior. This individual should be an expert in content and channel optimization, brand consistency, analytics and meaningful measurement. An ideal candidate is a leader in the space who thinks like a publisher/journalist, can handle strategy through to daily execution, and helps drive business growth.
This position will focus on implementing and improving demand generation practices at Nexcess. The ability to be hands on and adaptable in a fast paced environment must be balanced with an eye toward marketing exploration. A true all around marketing athlete will be best suited for this position.
In this role you will be part of a small marketing team working to quickly launch new campaigns, improve website design, and create various marketing materials. We’re a bit fanatic about our t-shirts so come ready with some ideas. The ultimate goal of this position is to help Nexcess grow the performance of our various marketing initiatives. You’ll help in a variety of ways, on multiple projects, in an industry literally building the internet, and with the best group of people ever assembled.
The Data Center Technician’s primarily responsibility is to fulfill all client requests for new hardware. Qualified candidates will show the desire and ability to consistently exceed clients’ expectations for efficiency, alertness, and accuracy, as well as aptitude and passion for independent troubleshooting. In addition to processing new server requests, this position will involve the testing, organizing, and auditing of data center inventory.